Service Uptime Guarantee in Shared Web Hosting
We guarantee 99.9% server uptime for each shared web hosting account on our servers. We take advantage of an innovative cloud web hosting platform where every part of the web hosting service is addressed by an independent set of servers, thus if one server fails, the other ones inside the cluster will take over at once. The cloud platform also decreases the overall load substantially, so the hosting service is considerably more stable in comparison with a service where everything runs on only one machine and your Internet sites will perform in the best possible way. We also have redundant Internet lines and diesel backup generators to be sure that your websites will stay online no matter what. Software and hardware firewalls ensure the correct operation of our servers in the event of DDoS attacks whereas in the case of any software issue, we have administrators overseeing the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server solutions offer a 99.9% uptime guarantee. In fact, you'll not detect any downtime or service interruptions at all due to the fact that we use an innovative cloud platform and instead of handling everything on just a single server like most providers do, we have different clusters of servers that handle each service - files, emails, CP, databases, etcetera. We have a custom made load-balancing system, so our web hosting service is a lot more stable than what you would usually find on the market. To ensure that nothing will disturb the work of your Internet sites, our web server facilities have diesel backup generators and several separate Internet providers. We've got software and hardware firewalls to prevent DDoS attacks and admins monitoring the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages include a 99.9% uptime guarantee. The stability and availability of the service is ensured by several Internet providers and diesel-powered backup generators. Additionally, we work with new hardware for the physical web servers in which the VPS accounts are set up to avoid any possibility of hardware dysfunction and each and every part has been tested extensively. The security of your info is ensured through enterprise-level hard disks working in RAID and the uptime guarantee time includes all maintenance procedures, so your web sites shall be functioning virtually without any disruptions. Our competent administrators will resolve promptly any software issue which may appear, so even if there is an issue with a different VPS server account on the physical web server, your VPS will not be affected. The web server uptime is listed on our website and not concealed in our Terms of Service simply because we can keep our promise and provide you with an incredibly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software and / or script-driven applications you install on it or how often you restart it, we can ensure that it’s accessible a minimum of 99.9% of the time. Your machine is going to be positioned in our state-of-the-art facility in the central district of Chicago and its uptime and accessibility will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no power outages or other infrastructural issues will affect the proper functioning of your internet sites at any time. Our qualified team of system admins will make sure that if your server stops for some reason, it will be rebooted immediately. To avoid any probability of breakdowns, we are going to give you a server with new and diligently tested hardware components to make certain that all of your websites are going to be working no matter what.