Live Chat Support in Shared Web Hosting
As we acknowledge the fact that many issues are easily resolved if you speak to a live person, we offer a live chat service for all of our prospective and current clients. Our chat is online every single day and our customer support representatives will assist you with a variety of questions and problems. If you aren't our client yet, you'll be able to find out more about our shared web hosting plans and the hosting environment in general in order to make sure that your web sites will operate effectively on our servers. If you already have an account and you have some questions or you experience any troubles with some of our services, you will be able to join us on our live chat and we will provide you with the needed info or help you troubleshoot the issue. You'll need to open a trouble ticket for certain issues that need longer time or the expertise of a system administrator, still for the majority of common problems you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as a part of our services, so when you have any kind of questions concerning our semi-dedicated servers, you can contact our customer care team anytime no matter if you've already obtained an account or not. Generally, the chat service is for billing, pre-sales and basic questions and difficulties, yet we are able to help you with many technical questions as well. We will help you choose the optimal plan for your websites if you don't have an account yet, we can reply all of the billing questions or concerns you could have or we can help you with installing your new e-mail address on your PC or smartphone - all the abovementioned will be done quickly because our live chat service is available all the time, each and every day. Any time you want help, you can speak to a representative and save time and effort.