An Easy–to–Navigate Help Center
In the Control Panel you can find a comprehensive Help section offering plenty of how–to articles and frequently asked questions. They are contributed by our support team of skilled technicians. Just fill in your question and our intelligent system will give you the best answer.
For those who would like to find out how to settle a typically experienced problem by watching a video lesson, we have added a compilation of video tutorials to our Control Panel. All the tutorial videos are brief and easy to understand. They offer visual demonstrations of different site management actions.
A Sixty–Minute Support Ticket Response Time Guarantee
With all our semi–dedicated servers, we offer a 24x7x365 technical support service with a 60–minute response time guarantee. A group of knowledgeable techs will be at your disposal to answer all the inquiries that you might possibly have. During off–peak periods, a response will be offered within just 20 minutes.