Customer Support Channels
A 1–hour Response Guarantee
Offering high quality support in a timely manner is our high priority, so we support each shared web hosting plan with a 1–hour ticket resolution guarantee. As you supply a ticket or send us an e–mail, our customer tech support crew will do their best to provide the most adequate resolution for your issue and to provide you with advice quickly.
A Top–quality Support Service
Contact us anytime necessary. Our staff of specialists will be on–line for you 24x7x365 to answer to all your doubts and to handle any problem you will likely have. You also can post a technical support ticket from your Control Panel or drop an e–mail any moment. Additionally, on working days, you can easily call us or work with the online chat alternative.
An Intuitive Help Section
Webtor’s Control Panel gives you a broad know–how base that’s integrated into all parts. In each area, you’ll find a Help button that will load for you a list of step–by–step guides on how to work with a selected element or complete a particular action. In addition, we have produced course films so you might get a better idea of the Control Panel’s interface.