A 1–hour Ticket Response Warranty
Each ticket that you post to the technical help staff will be replied to in less than 1 hour. The normal requests shall be taken care of as quickly as possible. However, if the help request you have submitted needs the help of a capable administrator, we will address the ticket to him and will notify you about the postponement.
Qualified Client Help And Support Service
We will offer you round the clock tech support by using a ultra–fast ticketing solution built into your Control Panel. You’ll be able to write to us anytime about any of the applications that come pre–configured on your virtual server, which include the chosen OS, the server management panel and our custom produced Control Panel.
A Descriptive Help Zone
Each part of the Control Panel that is included at zero cost with your VPS includes a built–in articles base. One can find a group of comprehensive how–to content articles and a group of step by step video tutorials that illustrate all the fundamental web site maintenance jobs. You can access them by hitting the Help or Video keys in the upper right part of each Control Panel section.